.png)
1. Equipment Hire
Fretsonic (“Fretsonic”, “we”, “us”) hires out professional audio equipment to customers (“you”, “the Renter”) under the following terms.
We reserve the right to hire equipment only to individuals or businesses we consider suitable.
Before hire, you must provide a valid government-issued photo ID (NZ driver’s licence or passport).
We may require additional verification or a security deposit at our discretion.
Payment must be made in full on pickup or in advance.
2. Payment Terms
All invoices must be paid within three (3) days of issue.
We accept credit card and NZ bank transfer.
Late payments may incur:
- Interest at 2% per month (or the maximum allowed by law); and/or
- Recovery costs, including debt-collection and legal fees.
All equipment remains the property of Fretsonic until full payment has been received.
3. Pickup and Return
Hours:
- Monday–Friday: 6 pm – 10 pm
- Saturday & Sunday: Closed
Weekend hires must be collected Friday and returned Monday by 10 pm unless otherwise agreed in writing.
Late returns may incur additional daily hire charges.
4. Use of Equipment
You agree to:
- Use the equipment only for its intended purpose;
- Comply with all laws, regulations and safety requirements; and
- Not sublet, lend, transfer, or otherwise part with possession without Fretsonic’s written consent.
Title to the equipment always remains with Fretsonic.
5. Care, Maintenance & Damage
You must take reasonable care of the equipment and keep it secure from damage, loss or theft.
You are responsible for:
- Any loss or damage (including accidental) beyond ordinary wear and tear;
- The full cost of repair or replacement; and
- Any loss of hire income while the item is out of service.
Fretsonic will determine whether a damaged item is repairable or must be replaced.
6. Return of Equipment
All equipment must be returned in the same condition as when collected (ordinary wear and tear excepted).
If you fail to return equipment on time, Fretsonic may charge:
- Additional daily hire fees;
- Forfeiture of any deposit or prepayment; and/or
- Report the non-return to authorities as theft or conversion.
7. Loss or Theft
If equipment is lost or stolen, you must:
- Notify Fretsonic immediately;
- File a police report within 24 hours; and
- Provide a written incident report to Fretsonic.
You are liable for the full replacement value of any lost or stolen equipment.
Any deposit will be applied toward that cost, and any balance is payable within seven (7) days of demand.
Administrative and insurance processing costs may also apply.
8. Liability & Indemnity
Equipment is provided “as is”, without warranty as to condition, suitability or fitness for purpose.
To the fullest extent permitted by law:
- Fretsonic is not liable for any indirect, consequential or incidental loss or damage arising from the use or failure of the equipment;
- You use the equipment at your own risk; and
- You agree to indemnify and hold Fretsonic harmless from any claims, costs or liabilities arising from your use, transport or operation of the equipment.
Nothing in these terms limits rights that cannot be excluded under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.
9. Information & Privacy
Fretsonic collects personal information (including photo ID and contact details) solely to verify identity, prevent fraud and recover equipment or unpaid charges.
Information is stored securely, accessed only by authorised staff, and retained only as long as necessary for these purposes.
It may be disclosed to law enforcement or debt-recovery agencies where lawful.
You may request access to or correction of your personal information by contacting [email protected].
10. Governing Law
These terms are governed by the laws of New Zealand.
Any disputes will be resolved in the New Zealand courts.
Acceptance of Terms
By accepting a quotation, making payment, or collecting equipment, you acknowledge that you have read, understood, and agree to these Terms & Conditions of Hire.